Our carefully curated collections feature limited quantities to maintain exclusivity and quality standards. Should an item become unavailable after your purchase, we will notify you within 3 business days with these nourishing options: (1) priority access to our upcoming radiant collection with similar aesthetic appeal, (2) full refund processed immediately, or (3) store credit with 15% bonus value for your next purchase. This approach reflects our commitment to quality over mass production while ensuring your complete satisfaction with our vibrant offerings.
All prices are displayed in USD and final at checkout. We maintain transparent pricing for our premium, health-conscious materials and superior craftsmanship. In rare cases of pricing discrepancies, we reserve the right to cancel orders and will notify you within 72 hours. For canceled orders, we offer a 20% discount code as compensation for the inconvenience, upholding our brand's integrity and commitment to fair, beautiful transactions.
Each order undergoes meticulous quality inspection and careful, beautiful packaging to ensure your items arrive in perfect condition. Standard processing takes 3-5 business days. During peak seasons, processing may extend to 5-7 business days to maintain our quality standards. You will receive detailed tracking information via email once your package ships. For made-to-order items requiring additional craftsmanship time, estimated delivery windows will be clearly displayed during checkout to respect your expectations and maintain our brand's nurturing approach.
We utilize premium shipping partners to ensure your fashion and wellness items arrive in perfect, radiant condition. Domestic shipments typically require 10-18 business days after processing, while international deliveries may take 18-28 business days. All international packages include prepaid customs documentation with accurate product valuations to prevent delays - essential for our global clientele seeking beautiful, health-conscious pieces that nourish both style and wellbeing.
We accept returns within 30 days of delivery for store credit or exchange, giving you ample time to ensure your purchase meets your expectations. Items must be unworn with original tags attached and in their original, beautiful condition. Return processing may take 12 business days after we receive your package. For quality assurance, all returned items undergo thorough inspection before approval. Final sale items (marked during purchase) are excluded to maintain the exclusivity and radiant quality of certain collections that define our brand's distinctive appeal.
All visual content including product imagery, lifestyle photography, and design elements are protected intellectual property that embodies our vibrant brand identity. Unauthorized commercial use (such as replicating our designs or using images for third-party sales) is strictly prohibited. We actively monitor and enforce these rights to preserve our brand's distinctive aesthetic that celebrates beauty, health, and radiant style in every aspect.
Our dedicated style and wellness consultants are available via email at [email protected] for any inquiries. Response time is typically within 3 business days (may extend to 5 days during high-volume periods). For urgent matters regarding existing orders, please include your order number in the subject line. We value thoughtful, nurturing communication that matches our brand's considered approach to fashion and wellbeing, ensuring every interaction leaves you feeling supported and radiant.
